AI Sahayogi

ग्राहकको भाषामा, चौबीसै घण्टा सहयोग

Answer every customer in their own language, at any hour.

AI Sahayogi is an AI assistant for your organisation. It replies on your website, WhatsApp, Messenger and Viber in Nepali, English, Hindi and 11 more languages, using only the answers you approve, and brings in your team, with translation, whenever a person is needed.

  • Ready as soon as you pay
  • Your knowledge, your answers
  • A person is always one tap away
Everest CollegeAI assistant · replies in your language

Type your message…Talk to a person
An example conversation. Your assistant answers from your own information.

One assistant on

  • Your website
  • WhatsApp
  • Facebook Messenger
  • Viber
  • A chat page you can share

What your Sahayogi does

Customers ask the same things every day: fees, timings, documents, delivery, prices. Your assistant answers them instantly and keeps your team for the conversations that need a person.

Answers only from your knowledge

You write each answer once. It replies from your published articles, names the source, and says so when it doesn't know instead of guessing. Unanswered questions are listed for you.

Speaks 14 languages

Customers write the way they talk, including Nepali in Roman letters. It detects the language and replies in it, keeping names and amounts exactly as you wrote them.

Hands over to people, translated

One tap reaches a person. Your staff read and reply in their own language from the agent desk while the conversation is translated both ways, with a suggested reply ready.

Honest about office hours

Outside your hours it keeps answering, tells customers when the team is back, and takes a phone number or e-mail so a person follows up. Nothing is lost overnight.

Acts within your limits

It can look up an order, create a ticket or start a refund. Identity checks come first, customers confirm each change, and anything above your limit goes to a person.

Shows what customers ask

The dashboard shows chats resolved by the assistant, satisfaction, results by language and channel, and the reasons for each hand-over, so you know which answer to add next.

From sign-up to your first answered chat

No installation on your side. We host and update it; you add your information.

  1. Choose a plan and pay

    Pay online with Khalti, eSewa, a card or a bank transfer. Your assistant, admin account and starter knowledge for your sector are created as soon as the payment is confirmed.

  2. Add your information

    Check the starter articles and add your own fees, timings and policies. The assistant answers only from what you publish.

  3. Put the chat where customers are

    Paste one line into your website, or upload the ready-made WordPress plugin. Share your chat page and connect WhatsApp, Messenger or Viber.

  4. Invite your team

    Add staff accounts, set office hours and hand-over rules. Agents answer from the agent desk in their own language.

  5. Improve every week

    Add an answer for each question the assistant couldn't handle, and watch the share of resolved chats grow.

Fourteen languages, one knowledge base

Write your answers once. Customers get them in the language they wrote in, and right-to-left scripts are shown correctly.

  • नेपालीNepali
  • हिन्दीHindi
  • EnglishEnglish
  • 中文Chinese
  • 日本語Japanese
  • 한국어Korean
  • العربيةArabic
  • TürkçeTurkish
  • Tiếng ViệtVietnamese
  • EspañolSpanish
  • FrançaisFrench
  • DeutschGerman
  • PortuguêsPortuguese
  • ItalianoItalian

Made for the organisations Nepal relies on

Start from ready-made knowledge for your sector, then add your own details.

Colleges and universities

Programmes, seats, entrance exams, fees and scholarships, for students and parents. Starter knowledge for 27 universities in Nepal.

Hospitals and clinics

OPD hours, departments, appointments, reports and visiting rules. It never gives medical advice and points to emergency services for anything urgent.

Solar and energy

Products, installation, warranty and service requests, with out-of-hours tickets for your technicians.

Hotels and trekking

Rooms, bookings, routes, permits and transport, for guests writing in Chinese, Korean, Hindi, English and more.

Banks and remittance

Branches, documents, cards and transfers. Account questions need an identity check, and complaints go straight to a person.

Online shops and restaurants

Order status, delivery, returns, menus and opening hours, with refunds above your limit approved by staff.

Plans

Pay monthly or yearly. Each plan includes hosting and the AI answers. Your assistant is ready as soon as the payment is confirmed.

Prices on request

Tell us how many chats you get and which channels you use, and we'll send you a quote.

Ask for a quote

Larger organisations: ask us for a quote.

Your customers' conversations stay yours

We host AI Sahayogi for you and keep each organisation's data separate and private to its own team.

  • Customers know it's AI. Every chat says so at the start, and anyone can ask for a person.
  • Personal details masked. Phone numbers, e-mail addresses and card numbers are masked before a message reaches the AI model.
  • Roles and audit log. Staff see only what their role allows; sign-ins, changes and AI actions are recorded.
  • Kept apart. Other organisations on the service can never see your data, and you can export it at any time.
  • Built on Claude. Answers are written by Claude AI models from Anthropic, included in your plan.

Questions

Something else? Ask us.

Will it make things up?

It answers only from the articles you publish. When they don't cover a question it says so, offers a person and records the question so you can add an answer.

Do I need a programmer?

No. After payment your assistant is ready. Add the chat to your website with one line of code, or upload the ready-made WordPress plugin.

How do we pay?

With the methods shown at checkout: Khalti and eSewa in Nepali rupees, cards in US dollars, or a bank transfer or QR payment we confirm once it reaches our account.

What happens if we don't renew?

We e-mail you before the end date. Everything keeps working for a short grace period; after that the AI stops answering and every chat goes to your own team until you renew. Nothing is deleted.

Can customers talk to a real person?

Yes, at any time. Your staff answer from the agent desk in their own language, and the conversation is translated in both directions.

Can it give medical, legal or financial advice?

No. It answers from your published information and hands anything personal or sensitive to your staff.

See it answer your own customers' questions

Tell us about your organisation. We'll show the assistant answering your real questions in your customers' languages, with the agent desk and dashboard.

  • A 30-minute online call
  • Your own questions and languages
  • Help loading your fees, timings and policies